When can I retu a product?
You can retu a product if:
Change your mind
If you change your mind, you can choose another product or request a refund (right of withdrawal). Current law stipulates a right of retu within 14 calendar days from the date of receipt. In the online store www.evaptisi.com we allow our customers to retu a product within 20 calendar days from the date of receipt of the product.
The product is defective
If the product is faulty or has become faulty by the time it is delivered to you, you will need to inform us of the details of the fault and arrange the retu of the product.
You have received the wrong product from the one you ordered
If the product you received is different from the one you ordered or from the one shown on your receipt or invoice, you will need to contact us to tell us the product you should have received and the details of the one you actually received.
Until when can I retu a product?
Current law stipulates a right of retu within 14 days from the date of receipt.
What conditions need to be met to be eligible for a refund?
In order to be able to accept the retu of the product, it is necessary:
What about defective products?
In this case you are entitled to:
We undertake a full and free repair or replacement of your jewelery in the rare event that a manufacturing defect is found.
In the event of a faulty watch:
The sole responsibility of these is boe by the suppliers, official representatives and manufacturers who deliver the products to the company packaged. The company undertakes to manage the entire process of product repair, receipt and transport to and from the respective agency / manufacturer / supplier in accordance with the warranty conditions of the respective company. In this case and as long as the products are within the time period defined by the applicable legislation or the respective company as the warranty period, the shipping costs are assumed by our company, otherwise the customer assumes them.
In the event of a defective accessory:
We undertake the complete and free repair or replacement of your accessory within the period of 6 months from its delivery. The repair or replacement is carried out after checking and confirming the defect either by us, or by the corresponding official agency or the manufacturer.
If the product is no longer available, it can be replaced with an equivalent product by agreement or credit or withdrawal from the purchase.
Note: evaptisi.com is not responsible for any damages and damages to the products after their use or due to incorrect use and is under no circumstances obliged to replace them. In this case, the cost of repair and any transport is boe by the customer.
What else do I need to know about retus?
You are responsible for retued products until they arrive back to us. Make sure they are packaged correctly and that they cannot be damaged in transit. evaptisi.com is not responsible for any loss or damage to the product in transit of the retu.
In the event that the product is retued by the customer damaged or incomplete, evaptisi.com has the right to:
Request compensation from the customer. The amount of compensation is determined based on the condition of the products
To unilaterally make a partial offset of the customer's claim against its own
How can I retu a product?
Once your order has been shipped and you have received your products, you will need to contact our store, either by phone at 210 2626370 or by email at info@evaptisi.com.
For the retu you need to:
Use the same courier company with which your order was originally sent to you, otherwise you will be responsible for the cost of the retu
Send the product to the address:
Lamprou Marinos
Use the following method: use the same method of payment
13561
Agioi Anargyri, Athens, Greece
Tel. ( 30) 210.26.26.370
The right to retu is applicable to all products except:
When and who is charged the cost of the retu?
The shipping cost is covered by:
The evaptisi.com if:
You if:
When and who is charged the cost of reshipment (shipment after retu)?
The cost of reshipment is covered by:
evaptisi.com if:
The original product was defective
If the original product was defective; or
You if:
You have changed your mind or changed your mind about the product and you have changed your mind about the product or you have received a different product or you have received a different product or you have received a different product or you have received a different product or you have changed your mind about the product or you have received a different product.
When and how is the refund made?
The following applies to the refund:
evaptisi.com is not responsible in case of damage by the transport company.